The Pearl Promise

The Pearl Promise

You’ll be 100% satisfied.

If not, we’ll make it right or give your money back.

That’s a bold promise, but we stand by it.

If you’re not satisfied with a professional’s response, you can continue the conversation or request a new professional, free of charge.

But in the end, if you’re still not 100% satisfied with your experience on, just let us know within 30 days and we'll refund your money, simple as that.

Our promise to you means that…

Each and every professional is selected with quality in mind

When you come to, you have access to real professionals who give customized responses to your questions, day or night. You can rest assured knowing the professional you talk with has been verified and specially selected with quality in mind. Each and every professional must also undergo:

  • Detailed test of subject matter expertise
  • Credential verification
  • Ongoing customer & peer reviews
  • And more...

You’ll find a professional to help answer your question

No matter your question, we’re confident you’ll find a professional to help answer it. That’s because is the world's largest online source of verified professionals.

We work hard to gather professionals like Volvo mechanics, real estate lawyers, dermatologists – and hundreds more types of professionals – into one place, so when you type a question, a professional in that area can be ready to respond.

Your satisfaction is 100% guaranteed

We said it before, but it’s worth saying again – we want you to have a great experience on, and if you don’t, just let us know within 30 days of payment, and we’ll make it right or give your money back.

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